Need to talk about a patient treated by Home Doctor?
Choose one of the channels below to interact with our team, who will help you with your requests, questions, guidelines, criticisms, or compliments.
Choose one of the channels below to interact with our team, who will help you with your requests, questions, guidelines, criticisms, or compliments.
The HD Family App makes it easy to request various services:
The App can also be used for other issues, such as scheduling nursing technicians and the delivery of materials and medications.
To gain access to these features, download the app from the App Store or Google Play.
Scan the QR code in the materials and medication delivery protocol.
All finished! Now you can make your requests with the ‘Create Event’ button.
Select the subject you want to address in the ‘Category’ field and describe your needs in the ‘Description’ field.
You can follow the status of your interactions using the ‘My Events’ button.
She can help you with the following requests:
(11)3615-2506 *
WhatsApp number only
Available here on the website! Click on Ana’s image in the lower right corner.
Home Doctor patients receive online guidance from a team of pharmacists on the following topics:
Hours: Monday to Friday from 9 am to 4 pm (except holidays)
(11)3615-2506 *
WhatsApp number only
Available here on the website! Click on Ana’s image in the lower right corner.
Hours: Every day from 8:00 am to 10:00 pm
(11) 2344-8200
Metropolitan São Paulo
4001-0000
Other capitals and their metropolitan regions
0800 777 4010
Other localities 4001-0000
In case of problems with the telephone system, we provide the following emergency phone numbers:
Medical Advice by Telephone
(11) 99746-1230
Patient Care
(11) 99734-7989 ou (11) 99738-8611
*Important: these numbers are unavailable for normal situations
Formulário de
Atendimento ao Paciente
Fale com a gente
Nosso atendimento comercial funciona de segunda a sexta das 8h às 18h.
Se preferir entre em contato pelo telefone (11) 3897-2931 ou pelo e-mail comercial@homedoctor.com.br
Telefones
(11) 2344 8200
São Paulo Capital
4001 0000
Capitais e regiões metropolitanas
0800 7774010
Demais localidades
Opção 1: Emergências Médicas 24h
Opção 2: Atendimento ao Paciente das 06h às 22h
In an emergency situation, contact us immediately:
4001 0000 - option 1
State capitals and their metropolitan regions
0800 7774010 - option 1
Other locations
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Successful contact request.
Our sales office is open from Monday to Friday from 8:00 am to 6:00 pm. If you prefer, contact us by phone (11)3897-2931 or by e-mail comercial@homedoctor.com.br