Who we are

We are a Brazilian company created in 1994 and managed by doctors who believe in the value of life and the importance of good care practices.

Pioneers in this sector, we are proud to have contributed to the expansion and consolidation of this type of service in Brazil.

Our story

Our history is intertwined with that of home care in Brazil. Throughout our trajectory, we have improved our management system, modernized our corporate environment, and defined quality and safety as the main focus of our services. Our friendly and ethical services bring countless home care possibilities to our patients. After all, we know there’s no place like home.

  • 1994

    Creation of
    Home Doctor

  • First Mechanical
    Ventilation Patient

    1996
  • 1998

    HD
    Vale do Paraíba opens

  • HD
    Baixada Santista opens

    1999
  • 2000

    HD
    Salvador opens

  • HD
    Rio de Janeiro opens

    2007
  • 2008

    HD
    Campinas opens

  • Level III Certification by
    the National Accreditation Organization (ONA)

    2009
  • 2012

    HD
    Brasília opens

  • ONA Level III
    Recertification

    2013
  • 2013

    Our Equipment
    Center opens

  • HD
    Alagoinhas

    2013
  • 2014

    Início das atividades
    Home Doctor GO! opens

  • HD
    Volta Redonda opens

    2015
  • 2017

    Canadian Accreditation
    Diamond Level

  • HD Teaching and
    Research Institute opens

    2018
  • 2018

    HD
    Recife opens

  • HD
    Uberlândia opens

    2019
  • 2019

    HD
    Fortaleza opens

  • HD
    Goiânia opens

    2020
  • 2020

    HD
    Belo Horizonte opens

  • HD
    Curitiba opens

    2021
  • 2021

    Canadian Re-accreditation
    Diamond Level

  • HD
    Aracaju opens

    2021
  • 2021

    HD
    Cuiabá opens

  • HD
    João Pessoa opens

    2021
  • 2021

    HD
    Maceió opens

  • HD
    Ribeirão Preto opens

    2021
  • 2021

    HD
    Vitória opens

  • HD
    Vitória da Conquista opens

    2021
  • 2022

    HD
    São Luís
    Belém

Vision

To be a reference in the Home Care market for excellence and innovation, constantly seeking sustainable growth, valuing human capital, and retaining talent.

Mission

To promote, disseminate, and improve personalized health solutions, prioritizing Home Care with quality, safety, and responsibility.

Values

  • Patient safety
  • Care quality
  • Humanized service
  • Responsibility and ethics
  • Respect and support for our staff
  • Innovation and pioneering
  • Sustainability

Differentials

1 High complexity

We have treated more than 5,000 patients with mechanical ventilation. Currently, 20% of our patients use this service.

2 Experience

We have treated more than 65,000 patients, mostly between 60 and 80 years of age.

3 Pediatric patients

We have treated more than 7,000 children.

4 Training

Scientific production, on-site training, and qualifying teams throughout Brazil through our distance learning platform, which offers more than 100 different courses.

5 Accreditation

We are the first company in the Home Care sector to receive diamond level certification by Accreditation Canada for our high level of care quality and patient safety.

Culture of Patient Safety and Quality

Our Technical Committees and Medical Ethics Committee systematize the planning, formulation, and operation of the care and the support processes necessary to ensure excellent and ethical performance by our staff.

Infraestrutura

We have a complete Medical Equipment Center, a Logistics Center, a Clinical Pharmacy, Electronic Medical Records, Online Services, 24-hour Medical Advice by Telephone, Pre-Hospital Transportation and Care, Aeromedical Transportation, Patient Care, and a Teaching and Research Institute.

Infrastructure

Logistics center
and medical
equipment center

Clinical pharmacy
with pharmacovigilance
service

24-hour Telephone
Medical Guidance

Electronic medical
records with
real-time data

Digital Channels: WhatsApp, Telemedicine, HD Family App, Virtual Assistant, and Chat with a Pharmacist

Pre-Hospital
Transportation
and Care Service

Aeromedical Transportation

Patient Care

Formulário de
Atendimento ao Paciente








    Fale com a gente

    Nosso atendimento comercial funciona de segunda a sexta das 8h às 18h.




      ou

      Se preferir entre em contato pelo telefone (11) 3897-2931 ou pelo e-mail comercial@homedoctor.com.br

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      Telefones

      (11) 2344 8200
      São Paulo Capital

      4001 0000
      Capitais e regiões metropolitanas

      0800 7774010
      Demais localidades

      Opção 1: Emergências Médicas 24h
      Opção 2: Atendimento ao Paciente das 06h às 22h

      In an emergency situation, contact us immediately:

      (11) 2344 8200 - option 1

      4001 0000 - option 1
      State capitals and their metropolitan regions

      0800 7774010 - option 1
      Other locations

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      Our sales office is open from Monday to Friday from 8:00 am to 6:00 pm. If you prefer, contact us by phone (11)3897-2931 or by e-mail comercial@homedoctor.com.br